We deliver letters addressed in Irish and Ulster Scots, says Royal Mail after post returned BelfastTelegraph.co.uk Royal Mail has launched an investigation after a letter addressed in Irish was returned to its sender. https://www.belfasttelegraph.co.uk/news/northern-ireland/we-deliver-letters-addressed-in-irish-and-ulster-scots-says-royal-mail-after-post-returned-37437003.html https://www.belfasttelegraph.co.uk/business/uk-world/article37437014.ece/d05b5/AUTOCROP/h342/royalmaillang Email Royal Mail has launched an investigation after a letter addressed in Irish was returned to its sender. Piarais Mac Alastair took to Twitter after a letter he sent to Boucher Road addressed in Irish was returned to him by Royal Mail, saying the addressee was unknown and there was no such address. A Royal Mail help account replied to Mr Mac Alastair saying that standard procedure would have been for the postal worker to refer the letter to their line manager who would have the letter translated … [Read more...] about We deliver letters addressed in Irish and Ulster Scots, says Royal Mail after post returned
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Royal Mail launches investigation after Irish language letter returned to sender
Royal Mail launches investigation after Irish language letter returned to sender BelfastTelegraph.co.uk Royal Mail has said it is launching an investigation after a letter addressed in Irish was returned to its sender. https://www.belfasttelegraph.co.uk/news/northern-ireland/royal-mail-launches-investigation-after-irish-language-letter-returned-to-sender-37437003.html https://www.belfasttelegraph.co.uk/business/uk-world/article37437014.ece/d05b5/AUTOCROP/h342/royalmaillang Email Royal Mail has said it is launching an investigation after a letter addressed in Irish was returned to its sender. Piarais Mac Alastair took to Twitter after a letter he sent to Boucher Road addressed in Irish was returned to him by Royal Mail, saying the addressee was unknown and there was no such address. A Royal Mail help account replied to Mr Mac Alastair saying that standard procedure would have been for the postal worker to refer the letter to their line manager who would have the letter … [Read more...] about Royal Mail launches investigation after Irish language letter returned to sender
Panic as Royal Mail shares plunge £1billion in 90 minutes after profits warning
AROUND £1billion was wiped off Royal Mail in just 90 minutes yesterday as its shares plunged. A profits warning sparked a frenzied sell-off by panicked investors. The struggling post and parcel firm said it would save just £100million this year, rather than a forecast £230million. It said addressed letter volume fell by seven per cent in the first half of this year and productivity was “below plan”. The announcement was made shortly before the London market closed. It spooked investors, with shares falling 85.7p to 391.4p. A firm’s stock market value is determined by its share price. Royal Mail was valued at around £5billion before the update saw its share price fall around 20 per cent. Some 4.3billion letters were sent across the UK between January and June — down from 4.6billion last year. Royal Mail chiefs adjusted operating profit to between £500million and £550million. Last year it was £694million. COAT CLANGER TK Maxx … [Read more...] about Panic as Royal Mail shares plunge £1billion in 90 minutes after profits warning
Royal Mail slapped with £50m fine for breaking competition law
THE communications regulator has fined Royal Mail £50 million for a "serious breach" of competition law. Ofcom said the company abused its dominant position by discriminating against its only major competitor for delivering letters, Whistl. The penalty follows an investigation into a complaint by Whistl, one of Royal Mail's wholesale customers. The complaint was linked to changes Royal Mail made to its wholesale customers' contracts in 2014, including price increases. The price rises meant that any of Royal Mail's wholesale customers seeking to compete with it by delivering letters in some parts of the country, as Whistl was, would have to pay higher prices in the remaining areas - where it used Royal Mail for delivery. Following notification of these new prices, Whistl suspended plans to extend delivery services to new parts of the UK. Ofcom's investigation found Royal Mail's actions amounted to "anti-competitive discrimination against customers, such as Whistl, who sought to … [Read more...] about Royal Mail slapped with £50m fine for breaking competition law
Parcel business keeps revenue buoyant at Royal Mail
Norwich Royal Mail sorting office. Picture: ANTONY KELLY Archant Norfolk 2016 Buoyant parcel sales are offsetting falling letter deliveries at Royal Mail as it grapples with business’ continuing uncertainty around the recent shake-up of personal data rules. The group reported a 7% fall in letter revenues in the three months to June 24 while UK parcel revenues rose 6%. While this lefty revenues in the UK division down 1%, it said overall group underlying revenues were up 2% after an 11% rise in turnover at its European parcels business, General Logistics Systems (GLS). Royal Mail reiterated its warned that it could see a steeper-than-expected drop in letter mailings due to the new General Data Protection Regulation (GDPR) changes and added that it is “monitoring any potential impact closely”. The first-quarter figures come just days ahead of what is expected to be a fraught meeting with shareholders. Royal Mail is preparing for a showdown with investors at its annual … [Read more...] about Parcel business keeps revenue buoyant at Royal Mail