Banks customer service

A FURIOUS customer has daubed a list of complaints over her £40,000 car - and dumped it outside the showroom. The Audi A6 has been seen by thousands of motorists after it was left in the central reservation in Bradford, West Yorks, on Monday. Sajad Sadiq, 41, arranged for his sister-in-law's car to be spray painted and parked outside the dealership in protest over a £9,680 repair bill. It says: "Do do not use this dealership. "Bad customer service. Totally incompetent. Mis-leading customers. Lack of communication." Fish and Chips shop boss Sajad says Yasmin Akhtar, 39, is refusing to pay £9,680 for a new gearbox - because she insists it should be covered under warranty. But Audi claim the vehicle is over the 60,000 mileage limit therefore is not covered, according to Sajad. Furious Sajad told the Sun Online: "It's absolutely crazy. "I've asked them to show me in black and white that the mileage is over 60,000 miles but they won't. "Leaving the car outside the showroom … [Read more...] about Angry Audi customer dumps £40k motor outside showroom with a list of complaints on the side

A TRANSGENDER woman was left in tears after her bank account was frozen because she sounded “like a man” over the phone. Sophia Reis, 47, said she was "humiliated and embarrassed" after telephone banking staff said she failed security checks because she didn’t speak like a lady. Things went from bad to worse the next day when she went to pay for items in Tesco and discovered Santander had frozen her account. Now she is fighting to ensure that other transgender people are not treated in the same way. Sophia, a customer service advisor living in Nottingham, went into her local Santander branch to confront staff after the humiliating telephone ordeal. She said: "The embarrassment and humiliation I felt was unbelievable. "They said my voice did not match my profile because ‘it sounded like a man on the phone and not a woman.' The whole situation is inadmissible. "I was crying my eyes out and I am not that type of person at all. I am a very courteous person and … [Read more...] about Transgender woman in tears after bank account frozen as she ‘sounded like a man’ on the phone